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You could hire somebody to troubleshoot the problem for you, but that should be a last resort. There’s no need to pay someone when you can easily figure out the problem on your own using tools you can download for free.

We recommend giving these tools a try first. You might be surprised by how much you can solve with these alone! If you STILL can’t fix the issue, then sure, bring in the cavalry.

Windows System Diagnostic Tools

Hardware problems can be a huge pain in the neck on Windows. They tend to occur most often when you’re using an older version of the operating system (e.g., Windows 7 or Windows 8) or a cutting edge version (e.g., Windows Insider).

But sometimes, you just want to know which hardware you’re using. These are the tools you should absolutely know how to use for any of these use cases.


HWiNFO is the most comprehensive system summary tool by a long shot. It displays all information about your computer- from the CPU temperatures to fan voltages. In fact, if you are using a Ryzen processor, this should be your go-to choice as alternatives such as CPU-Z have been known to show incorrect readings.

It’s a good tool to have when you want the most accurate readouts of everything related to your computer components.

2. Performance Monitor

As in older versions of the operating system, Windows 10 has a Performance Monitor, except now it exists as an app. Once launched, look at the sidebar. Under Monitoring Tools, you should see Performance Monitor.

By default, the Monitor only shows “% Processor Time” which displays how much of your CPU is being used at any given time, but you can add more Counters such as disk usage, energy used, paging file size, search index size, and more.

3. WinDirStat

WinDirStat is a must-have application as far as I’m concerned. I’ve used it regularly for many years now, and it has never disappointed me. It stands for Windows Directory Statistics, and it does exactly what it says.

In short, it scans your data drives and tells you how much space is used up by various folders and files, all displayed in a neat tree-based hierarchy and a detailed graph view.

Not only is WinDirStat perfect for visualizing where your data is stored, but it’s also fantastic for cleaning up lost files and recovering disk space.

4. Malwarebytes

Malwarebytes has been the king of malware scanners for many years now. Most people have heard of it at least once, but if you haven’t, know that many folks consider this a must-have application on every computer.

Note that Malwarebytes comes in both Free and Premium versions. The Free version is great, of course, and it’s more than enough for most home users, but the Premium version has all kinds of advanced features that are awesome. Learn more about why Malwarebytes Premium is worth the money.


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